SMS/Text Messaging Policy

The Millar Law Firm may use text messaging (SMS or MMS) to communicate with clients and prospective clients who provide their mobile phone numbers. This section explains how we collect, use, and manage your information when you agree to receive text messages from us.

1. Program Description

By opting in, you consent to receive text messages from The Millar Law Firm related to your case, legal updates, appointment reminders, important notices, or limited promotional content about our services. Message types may include:

  • Case status updates
  • Appointment confirmations and reminders
  • Educational resources or legal guides
  • Limited offers or firm announcements

2. Consent and Enrollment

  • By providing your mobile number, you expressly consent to receive automated and non-automated text messages from The Millar Law Firm.
  • Consent to receive texts is not a condition of hiring us or receiving services.
  • You may opt in by filling out a form on our website, checking a consent box, or otherwise providing your number to us.

3. Opt-Out and Revocation of Consent

  • You may opt out at any time by replying STOP to any text message you receive.
  • You may also revoke consent by calling us at (770) 400-0000, emailing us at info@atlantaadvocate.com, or contacting us through our website.
  • We will honor all opt-out requests within 10 business days.

4. Message Frequency and Charges

  • Message frequency may vary depending on your case activity and engagement with us.
  • Typical frequency: up to several messages per month unless your case requires more frequent communication.
  • Message and data rates may apply according to your wireless carrier’s plan. The Millar Law Firm is not responsible for any charges billed by your carrier.

5. Help and Support

  • To request help, reply HELP to any text message or contact us directly at (770) 400-0000 or info@atlantaadvocate.com.

6. Privacy and Data Use

  • We collect your phone number, message content, and related metadata (such as time of sending) to provide our SMS service.
  • Your information is confidential and stored  and maintained securely and will not be sold or shared with third parties except as required by law or as necessary to provide our services (e.g., to retrieve records or investigate your case).  All attorney-client confidences will be maintained.  This includes new client or case reviews, and ongoing representation.
  • We retain consent and message records as required by applicable law.

7. Hours of Communication

  • We will only send marketing or informational text messages between 8:00 AM and 9:00 PM Eastern Time, consistent with applicable law.

8. Changes to SMS Terms

We may update this SMS/Text Messaging Policy from time to time. Any updates will be reflected in our Privacy Policy and available on our website.